Delivery

Standard Hong Kong shipping is free for orders of 6 bottles or more!     Delivery of smaller orders is available for a nominal charge, and urgent delivery is possible too! 

Hong Kong SAR Shipping

Orders placed online can only be for delivery within Hong Kong.  Delivery charges will be shown at checkout.   Delivery is normally 1-3 business days following receipt of payment.

You will be required to show identification to confirm you are over 18 years of age or over on delivery.

At checkout you are able to select the following delivery options:  

Standard Shipping

Standard shipping is free of charge for orders of 6 bottles or above and $80 for smaller orders.  After we receive your order and payment we will inform you of the estimated delivery date and time. Delivery will normally be within 1-3 business days following receipt of your order and payment.

Urgent Shipping

If you need next business day delivery, or if you need your wine on a particular date or time, please select named-day shipping and add a note stating when you need the delivery. Next business day delivery is normally available for Hong Kong Island, Kowloon and most of the New Territories (excluding outlying areas).  There is an additional charge for this option.   Cash on Delivery is currently not available for next-day shipping.

Pickup

Orders can be picked up during normal business hours from our warehouse in Tuen Mun or Shouson Hill. Such orders do need to be pre-paid as there are no payment facilities at our warehouse.  For security reasons you will need to provide the details of the person that will be picking up the order and they will need to quote our Delivery Order number (which will be sent to you by email after the order is processed). Next-day pickup orders received before 10am are free of charge.

Outlying Areas

Deliveries to the following areas may need more time: next-day delivery is normally not possible and a time slot can not normally be requested: 

Shek O 石澳, Discovery Bay 愉景灣, Ma Wan 馬灣, Lau Fau Shan 流浮山, Lung Kwu Tan 龍鼓灘, Lam Tsuen 林村, Lion Rock 獅子山, Kam Shan 金山, Tai Mo Shan 大帽山, Tai Lam 大欖, Pat Sin Leng 八仙嶺.

We are unfortunately currently unable to deliver to the following areas:

Sha Tau Kok 沙頭角禁區內, Ta Kwu Ling 打鼓嶺, Man Kam To 文錦渡, Mai Po 米埔, Lok Ma Chau 落馬洲, Closed area 禁區, Lo Wu 羅湖, Tai O 大澳 South Lantau 南大嶼山, other outlying islands and areas.

International Shipping

Shipping to Macau and China and many other areas worldwide can normally be arranged if the recipient has any required local permits to receive wine.  Please contact us for pricing.  Orders for International Shipping cannot currently be placed online.  All import duties and taxes are the responsibility of the recipient.

  

Returns

We stand by the quality of the products we sell and we will be happy to replace or refund (at our discretion) any faulty wine other than rare and fine wines. We reserve the right to request the return of the wine for our investigations.

Rare and Fine wines are unfortunately typically irreplaceable and are sold on an “as is” basis and we cannot undertake to refund or replace these wines.  

All wine shipped internationally can not be returned.